Mike Rona is recognized internationally as a leading expert on the application of the Toyota Production System to healthcare. Mike has designed and led groundbreaking applications of the Toyota Production system to operations in the ER, OR, lab, clinics, and inpatient flow of a major medical center, which greatly improved patient safety and reduced lead times and associated costs. Mike is a student of Chihiro Nakao of Shingijutsu Japan and former President of Virginia Mason Medical Center.
 
Tom Jackson is responsible for designing major lean certification programs for Ford, Whirlpool, Emerson, adidas, Air Products and Chemicals, and the Ohio State University. Tom is also the author of four books on the critical lean six sigma technique of hoshin kanri. His latest book is Hoshin Kanri for the Lean Enterprise. Tom is a student of Ryuji Fukuda, author of Building Organizational Fitness, and Iwao Kobayashi, author of 20 Keys. Tom is the former CEO of Productivity Inc., the consulting and publishing company that brought the Toyota Production System to the world’s attention.
 

meet our team

sen l sei

noun. (pl. same) (in martial arts) a teacher.

ORIGIN: Japanese, from sen (previous) + sei (birth)

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Tom Jackson, JD, MBA, PhD, Principal

J. Michael Rona, MHA, Founder and Principal

Patti Crome has been a nurse for over 30 years and a health care executive for over 20 years. Patti has years of experience implementing the Toyota Production System in the health care setting. Ms. Crome currently works with health care corporations, medical centers and hospitals to improve the management of such areas as their EDs, ORs, nursing departments, and supply chains. Patti is a student of Chihiro Nakao of Shingijutsu Japan and former Senior Vice President and Clinic Administrator of the Virginia Mason Medical Center in Seattle, Washington.
 

Patti Crome, RN, MA, CNA, FACMPE, Principal

Donald D. Storey, MD received his formal medical training at Oregon Health Sciences University, Emory University, and the Mayo Clinic. After a 20 year practice career in Pulmonary and Critical Care Medicine, he embarked on a 10 year career with Aetna. He recently retired from his position as National Medical Director for High Performance Networks for Aetna.  Dr. Storey was an integral part of the widely recognized collaboration between Virginia Mason Medical Center and Aetna, in Seattle, to apply principles of the Toyota Production System to improving  the efficiency of delivery of health care.
 

j.michael.rona@ronaconsulting.com

t.jackson@ronaconsulting.com

patti.crome@ronaconsulting.com

Donald D. Storey, MD, Senior Medical Consultant

don.storey@ronaconsulting.com

 

Samuel E. Carlson, MD FACP, Senior Medical Consultant

s_carlson@ronaconsulting.com

Mike is a highly regarded senior healthcare Chief Executive with 6 ½ years in hospital and tertiary medical center executive leadership as CEO at Holy Family Hospital and  21+ years as COO and President and Chief Executive at 623 bed Sacred Heart Medical Center, Spokane, WA.  He is well known for his operational leadership, vision implementation, fostering management performance and physician relationships.  Under his leadership, Sacred Heart was highly recognized for exceptional quality, financial performance, growth, regional collaboration, physician support, transformational process improvement and mission.

Mike Wilson, MBPA, Senior Consultant

m_wilson@ronaconsulting.com

Jane Thilo, MD

patti.crome@ronaconsulting.com

Erin Ressler, RN, MA, CNA, FACMPE, Principal

e_ressler@ronaconsulting.com