Shirley tries to support Sven to change some behaviors
Shirley, the manager, needs to talk to her employee, Sven, about his job performance. Sven just wants to talk about his next promotion.
This conversation will provided an opportunity to:
• learn how to keep the conversation on track
• stay focused on your agenda
• ensure Sven “hears” the information crucial to his success
Thursday, August 17, 2006
“Why don’t you support me?” - Sven
