Rail TV Ltd Privacy Policy
Produced by Rail TV in association with Bluebell Railway PLC
Copyright Rail TV 2006
1. INTRODUCTION RailTV Ltd ("RailTV, we, us, our") may collect and process information about you and about others when you make use of our ("Services") or visit our website (at http://www.bluebellnewsreel.com) ("Website"). This policy sets out how we may process such personal information and by using this Website (including any Services); you acknowledge and agree to us processing that information as set out in this policy. 2. PROPORTIONATE USE OF DATA The extent to which we process your information is largely dependent upon how you use the Website and upon what level of service we provide you with (if any). We have set out in this policy most of the ways in which we are likely to process your information, but will only usually process the minimum amount of information that is necessary to do what you have asked us to or to suit your needs, for example: If you browse the Website, we may use your information to enable you to navigate it efficiently and may record details of your preferences so that you can reuse or revisit the Website with ease; If you register for one-off Services (for example, subscription) you may be required to register certain details with us (including payment details) so that we can process your request. Again, we may record details of your preferences so that you find it easy to reuse or revisit the Website; and If you register as a regular subscriber for Services we may record details of your previous purchases, to help you select the Services you want in the future. We may record information to make it easier for you to pay for the Services and again we may keep a record of your preferences so that your continuing use of the Website is enjoyable and tailored to suit your needs. 3. CHANGES TO THIS POLICY From time to time we may amend this policy. When we make such changes, we will post the revised policy on-line for you to review. Each version contains the date on which it was last updated or posted and this will enable you to identify when we have made changes. You should check the policy on a regular basis so that you are aware of changes we have made. Your continued use of the Website indicates to us that (where necessary) you consent to the changes we have made. 4. DATA WE MAY PROCESS We may process the personal information you provide to us, as well as information we obtain about you, including through your use of the Website and the Services. We may also process information that we already hold about you or that we receive as a result of enquiries we may make for the purpose of the Services. We may also process information about you that we receive from anyone who is allowed to give us information about you. We may also process information about other people if you ask us to in certain circumstances (e.g. to buy them an online gift voucher). 5. WHAT WE USE YOUR DATA FOR We may process your information to assess, analyse and provide Services to you; to review your use of the Website and make amendments to it to suit your needs; to research and respond to queries/comments you raise and review the levels of service you receive; to make decisions about what Services we provide to you and how we do so; for marketing, including direct marketing to you, unless you tell us you do not want to receive such information; and to secure payment from you, enforce our rights and ensure that you comply with our HYPERLINK "www.bluebellnewsreel.com" We may record information (including your debit or credit card details) to make it easier for you to pay for the Services on an ongoing basis. Where you pay by credit or debit card by means of such a continuous authority, then you will be deemed to consent to each of our subsequent uses of that information to effect such payments. We, and those persons that we are permitted to share your data with (as set out in this policy) may from time to time provide you with information about goods or Services which may be of interest to you. If you do not wish to receive such information please use HYPERLINK "www.bluebellnewsreel.com"this link to tell us. 6. WHERE YOUR DATA GOES The Internet servers which enable us to provide the Website and the Services to you are based in the United Kingdom (“UK”). This means that information you provide via the Website will reside in the UK. We have taken steps to ensure the security and integrity of your data and have put specific measures in place to keep your information secure when it is processed in the UK. For more information as to the technical safeguards we employ, please refer to the section below headed "Securing Your Data". We will disclose your information to our service providers, sub-contractors and agents for the purposes set out in this policy. We may also disclose your data to the following: companies in our group so they may send you information about their products and services any person who introduced you to us; other carefully selected third parties; strategic partners; contributors to the Website; and anyone you authorise us to give your data to. We may also disclose your data to any person to whom we have transferred or propose to transfer any of our rights under any agreement between us and you. We may also disclose your data where we are entitled or compelled to do so by law, a regulatory body or a duty to the public. We may disclose aggregate information (i.e. that does not contain personal data about you) for the purpose of statistical analysis. 7. COOKIES AND ONLINE PROCESSING We use two types of cookies on the Website - session cookies and persistent cookies. Session cookies are only temporary and are erased when your browser leaves the Website. They do not contain any personal information. Session cookies are important because they allow us to remember certain information whilst you are online (e.g. the items you wish to purchase) and help us to manage your Services (e.g. by allowing us to tailor the Website to your own preferences and by preventing someone else logging on simultaneously to your account). Persistent cookies are stored on your computer's hard drive until you erase them or they expire. We usually use persistent cookies only for certain parts of the Website (e.g. if you enter a competition or follow a link from one of our partner websites). These cookies may contain some personal data, but do allow us to track how effective our Services, partnerships and competitions are and help us to tailor the Website to meet your needs. How to disable cookies Here is some information on how to disable cookies in some of the most popular browsers. If you use a browser which is not featured below you should be able to access information on how to disable cookies by going to the "Help" section of that browser. Microsoft Internet Explorer v.6 - in your browser click on "Tools" then choose "Internet options". Click on the "Privacy" table. On the privacy tab, click on the "Advanced" button. A window will pop open where you can modify the settings that your browser uses to handle cookies. Check the box next to "Override automatic cookie handling". This will activate the options below where you can manually change the cookie handling settings. Microsoft Internet Explorer v.5 and v.5.5 - in your browser window click on "Tools" then choose "Internet options". Click the "Security" button. A window will pop up and then you should choose "Custom level". Scroll down the list of options until you find options under the "Cookies" heading. Here you can change the settings of how your browser should handle cookies. Netscape Navigator v.4.75 - in the browser window, click "Edit" and choose "Preferences". A window will pop open where you can modify many of the browser settings. Click on the "Advanced" option to highlight it. The advanced option screen will appear on the right where you can modify the way the browser should handle cookies. For as much information about Cookies as you can reasonably expect to find in one place go to HYPERLINK "http://www.allaboutcookies.org/" As part of your use of the Website we may also use other means of assessing how you make use of the Website, of our Services and how you respond to offers we may tell you about. We may do this by using pixel tags - which are tiny graphic images that for example tell us which parts of the Website you visit or if you perform a search of the Website - how effective that search was. In addition to the above and like the majority of websites, we also capture and store certain other information automatically. This information forms part of a log record and typically includes IP addresses (internet protocol), ISP information (internet service provider), your browser type and operating system, dates and times you used the Website, what you did whilst on the Website and web-pages you came from or went to (before and after the Website). This information does not contain personal data, but is important because it allows us to monitor and analyse use of the Website and make adjustments accordingly. 8. SECURING YOUR DATA When you place an order or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access. In respect of the Services and/or Website, you shall comply with the terms of use, instructions and guidance that we may issue from time to time and take all reasonable steps applicable to ensure the security of information processed via the Website/pursuant to the Services (e.g. by following any recommendations we make about system performance or the choosing and changing of passwords). 9. REVIEW, CORRECTION OR DELETION OF INFORMATION FROM OUR RECORDS You are responsible for ensuring that the information you provide to us is accurate, complete and up-to-date. If any of the details which you have provided to us later change (e.g. your surname, or address) then you must notify us as soon as possible. If for any reason you are concerned that the personal information maintained by us is not correct, or it changes or if you no longer desire our service we will endeavour to provide a way to correct, update or remove the data you have provided us with. This can usually be done by contacting our HYPERLINK "www.bluebellnewsreel.com". You also have a right of access to the information we hold about you. You can request a copy of this by contacting us at HYPERLINK "http://www.bluebellnewsreel.com" and by paying a fee. http://www.bluebellnewsreel.comhttp://www.allaboutcookies.orghttp://www.therailwaychannel.com/contact.phpshapeimage_5_link_0shapeimage_5_link_1shapeimage_5_link_2