I am accused of making this up...

Here is another letter received on January 7th, 2008:
Hello Ms. Gianna,
I have been wearing hair extensions for almost 2 years from a company in New Jersey.  The type of hair extensions are the exact type that you have mentioned in your advertisement..."Great Lengths"...'cold fusion' application, as I am told they are applied.  I would give anything to be able to have healthy hair underneath all of these extensions, but it seems whenever I get them removed and have a new "batch" of hair put in, I want to cry as I look at the result of what this type of procedure may have done to damage my hair. 
 
Here is another letter I received today...June 12, 2007
I am 40 years old and had long hair most of my adult life, but when I had it cut, I realized that I made a huge mistake.  I went to a salon near my home inquiring about the Great Lengths, and was told how beautiful the hair was and how I could instantly have my long hair style back.  I was told that with proper care of the "bonds", my natural hair would be just fine.  I was told that my natural hair would not really grow under the new hair because the new hair lasts 6 months and when the hair was taken out, I would need a good haircut. 
 
First of all, 6 months was more like  8  weeks.  My hair did look amazing for a good 8 weeks, until it started coming out - both the bonds of hair, as well as the incredible shedding.   I was paying 250.00 to have more bonds put in every month for about 3 more months.  It came to the point where the hair needed to be redone, as it was getting too thin and looked so shabby.  I had to have the whole head redone from fresh, and I was so addicted with the hair at this point, I HAD to have it redone.
 
The day before I went for my second set of full hair, I had to have the remaining bonds of hair removed.  It took nearly 3 hours and 3 girls trying to get these out of my head.  They were using chemicals that were awful, but, when my stylist came at my head with PLYERS, I knew I was in trouble.  When all of my hair was taken out, I saw what my own hair looked like and was stunned, I couldn't even cry.  I thought this was impossible and this couldn't possibly be real, but it was.  I was so devastated on the drive home, I don't know how I even made it home.
 
I went back the next day to have my head redone.  I HAD to now, my hair was so thin and broken off and that's just what was left, not to mention what was pulled right out of my skull with pliers.
 
I lived with the hair looking beautiful for 2 months and then the original problem started again - losing the bonds and shedding.  This time, I bought clip in hair and when the Great Lengths hair got too thin and I was losing it, I started putting the clip in's in.  I finally lost every bond in my head, Thank God.  I've been living with wearing the clip ins daily, but this is NOT NORMAL.
 
Last week, I went to a salon and had a weft done.  Not only was the hair obnoxious, but I cannot live with this thing tied into my head.  I  just had it removed after 7 days.  I could not stand the throbbing pain. 
 
So, I am left with the worst hair ever.  Great Lengths took from me my own hair, my self esteem, and over 6K of my money.
 
I've read your website MANY times before composing this email.  I need help.  I want to go back to having beautiful hair, and  have it for more than 2 months.  I feel devastated and like the most unattractive woman ever.

Here she is, with her new hair by me.



This was what she was left with after Great Lengths...and her new gorgeous wavy hair.
“I feel normal again!” - Jillian

Here  is an email I received on May 23, 2007 from:

bill rollison bievro@hotmail.com:
Wow, what a website.
 
I just wanted to comment on your Great Lengths Hair Extensions paragraph.
 
Your experience with them sounds like you had a " bad stylist, " who lied to you. Great Lengths NEVER trains you to say that the extensions will last 5-7 months. Also, the bonds REALLY HAVE NO GLUE. Just because they soften to the hair doesn't mean they are glue. The keratin actually expands when your hair is wet, like our own hair does. This allows a gentle hold unlike glue in bonds. Great Lengths Hair will last 3 to 5 months. I'm on my 5th set and always wear them for 5 months and look fabulous.
 
Don't go bashing Great Lengths because of what someone told you. Or cause you paid to much and got a bad stylist. Do your research first. That picture that you have of the "application" isn't even the Great Lengths machine. And those "grown out pictures," crack me up. Whomever applied those "great lengths hair extensions," couldn't of been older than 6. Your pictures are fakes:)
 
Sorry hun, but Great Lengths is the best by far:)
But thanks for the good laugh! 

My rebuttal is, the woman who installed my Great Lengths had 20 years’ experience, and worked in a plastic surgeon’s office, for whatever that’s worth.  Yes, they ACTUALLY told me they would last 5-7 months, sorry I didn’t tape record the conversation, the bonds “soften” to the hair??? Not glue???  The Keratin expands when your hair is wet???  Even if this is actually true, what is the benefit of that?  “A gentle hold”?  And you’re on your 5th set.....PLEASE...when you take them off, send me a picture of your real hair since you’ve been wearing them for 2 years, (5 sets X 5 months).  (See pics and commentary from Angela, Annie, Dolly from my pages about THEIR Great Lengths experiences)

I bash Great Lengths because they fell out after two months.  They looked like I had rice stuck in my hair.  I think I actually got a decent price especially for Manhattan.  Warren Tricomi charges $3500 for a full head.  I did my research first.  I went for a consultation and was shown many beautiful models before and after pics.  I asked what Keratin was.  They said it was the same substance that my hair was made of.  My gut said to leave, but I just had this horrible haircut and I was desperate and vulnerable.

My picture of the Great Lengths machine was taken from the website at the time I wrote that paragraph.  So last night I went on their website.  They offer three types of application machines, and one of them is the one in the picture.  I don’t have the space to show them all, nor the time to see what they are up to.  I saw their booth at the Hair Show, and nothing new.  Their website doesn’t show a close up pic of their hair applied.

“Whomever applied those Great Lengths hair extensions couldn’t {of been} older than 6.  Your pictures are fakes.” - Do you think I put those hair extensions on someone just to take a picture?  I have never performed the glue procedure.  I can’t imagine how anyone gets glue in their hair even though I did it myself once.  I like what I like and you, person who wrote the grammatically incorrect email, you like what you like.  And if someone reads my site, and feels the same experience as me, maybe they want to become my client.  Maybe they don’t.  I would never know.

What I know, is that we live in a capitalist society with freedoms, and I don’t “make” anyone get hair extensions from me.
mailto:bievro@hotmail.comshapeimage_2_link_0