Call us at 250 336 2870 or EMAIL us with any questions you might have about our programs, or to check availability.
A deposit of 25% of the price of the course or trip will be required to confirm a spot. The balance will be due 30 days prior to the starting date of the trip or course. IAG takes payment by cheque, bank draft, telegraphic transfer, Visa and Mastercard.
All participants will be required to sign our standard waiver. Please view a copy HERE prior to booking with us.
Cancellation policy:
IAG strongly suggest that participants purchase trip cancellation insurance. This can be purchased from your travel agent or from a number of online sellers.
Cancellations received in writing up to 45 days prior to the trip starting date will result in a full refund. After the 30 day final payment deadline the participant is responsible for the entire trip price which is 100% non-refundable.
However if you or IAG are able to fill your spot with another participant we will be happy to transfer your payment to another course or trip.
Health and fitness are the responsibility of participants. We will do our best to recommend programs to participants that are suitable to their level of fitness but ultimately it is the participants responsibility to choose an appropriate program. IAG reserves the right to disqualify participants from a program if they are found to be unable to participate. There can be no refunds in these situations.
Trips and Courses operate rain or shine. It is the nature of the outdoors that weather will not always be perfect. Come prepared and ready to enjoy whatever nature gives us.
